Connie Chung loves tech, and they love to tour. In 11 years at Expedia Group, the Bellevue, Wash.-based journey management employer, she’s gotten to mix both.
Chung, our latest Geek of the Week, is a senior director of product at Egencia, the commercial enterprise journey brand within Expedia.
A native Seattleite, Chung stuck the tech computer virus from her dad, a “brilliant”nt”nt Geek,” as”she” calls him, who owned a computer kept lower back in the 1980s and ’90s — ’90s’90sou, could purchase a pc online.
“As an FA, I helped put together loads of computer systems in his store for amusement,” Chung stated. He’s “He’s”He’s why I was given an engineering degree from the University of Virginia (pass, Hoos!).”
At E” NCI”, Chung tries to capture the ample possibility of innovation within the journey space.
“Travel and “res”rving tours will continue to conform as the era advances,” she,” said” “An e” y i”stance of ways we’re-we’re we’re less complicated for our customers to ebook tour is by using system learning to offer personalized search outcomes. We want to make your top search outcomes the most applicable so that you don’t need won’t extra time filtering, sorting, and studying.”
And if s”e” dr piped everything and looked for her holiday to have fun being a Geek of the Week?
“I would love an e”c”se “o take a ‘commercial enterprise experience somewhere warm a’d’bea’hy, like the Greek islands!” Chung said.
Lear” “ext” an approximately this week’s Geek of tweek’seweek’sie Chung:
What do you do, and why do you do it? I am a Senior Director of Products at Egencia, the business tour emblem inside Expedia Group. I aim to supply first-class products to shop organizations’ cash and keep enterprise vacationers happy. Booking a work journey has to be as smooth as reserving a trip for your private holiday. My duties include our business intelligence, information merchandise, and customer support products. I love fixing complicated troubles and feeling energized after spoiling huge concerns into smaller, workable movements. I often see people freeze when a problem seems too overwhelming. I encourage my group to have a bias for motion and to begin shifting. Sometimes, you could make an incorrect decision, but that’s OK. You can research from one’that’stthat’spivot fast.
What’s tone’ se’one’sntial thing humanWhat’stWhat’se about your subject? A wide variety of stakeholders give answers to product managers. We have to learn how to ask the right questions and steer the conversation to determine the hassle to solve for the purchaser. Once you’ve described the hassle you must resolve, you’ve merged with a special solution. First-class product managers can integrate strong technical competencies and business savvy with strategic vision and emotional intelligence.
